Shipping policy

Shipping & Pickup Policy

Local Pickup

  • Customers choosing local pickup must provide a valid order confirmation and a photo ID for verification.

  • Please notify us at least 2 hours in advance before collecting your order.

  • If you are arranging your own courier service for collection, kindly provide us with the courier company details in advance.

Shipping

  • We ship orders Monday to Friday.

  • Courier services are not available on Saturdays and Sundays so any orders placed after Friday dispatch will only be processed the following Monday.

  • Delivery typically takes 3–5 business days.

  • All packages are shipped securely through The Courier Guy.