terms & conditions

Triumph Distillery (Pty) Ltd - Terms of Service

Last Updated: [21 February2026]

This website is operated by Triumph

Distillery (Pty) Ltd. Throughout the site, the terms "we", "us" and "our" refer to Triumph Distillery. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service. 1 . Company Information

Triumph Distillery (Pty) Ltd

112 Mitchell St, Bo-Dorp, George, 6530

Western Cape, South Africa

Email: triumphdistillers@gmail.com

Phone: 074 869 81 17

2. Legal Compliance

These Terms comply with applicable South African legislation, including:

Consumer Protection Act 68 of 2008 (CPA)

Electronic Communications and

Transactions Act 25 of 2002 (ECTA)

Protection of Personal Information Act 4 of 2013 (POPIA)

Applicable Liquor Licensing Laws and

Regulations

All transactions are governed by the laws of the Republic of South Africa. 3. Alcohol Sales & Age Verification

Our products contain alcohol and may only be purchased by persons 18 years or older. By placing an order, you confirm that you are legally permitted to purchase alcohol. Valid identification may be required upon delivery.

Orders may be refused or cancelled if age verification fails.

Delivery may be refused if the recipient appears intoxicated.

Responsible Consumption

Triumph Distillery promotes responsible alcohol consumption.

Please drink responsibly. Never drink and

drive. Products are intended for adult enjoyment only.

Online Store Terms (ECTA Compliance) By agreeing to these Terms, you confirm that:

you are at least 18 years old; the information you provide is accurate and complete; electronic communications and confirmations are legally binding; we may refuse or cancel orders where fraud, errors, or stock issues are suspected.

Product Information & Expectations We strive for accuracy in product descriptions and images. However: packaging and appearance may vary slightly; products are intended for responsible adult consumption; availability may change without notice.
Pricing, Payments & Billing

All prices are listed in South African Rand (ZAR).

Prices may change without notice. Payment must be completed before dispatch.

We are not responsible for bank or third party payment processing fees.

Promotions & Discounts

Promotions, discounts, and special offers: are valid for limited periods; may not be combined unless stated; may be withdrawn or amended at any time.

Delivery, Risk & Geographic Limitations Delivery timeframes are estimates and not guaranteed.

Risk transfers to the customer upon delivery.

A person aged 18 or older must be present to receive delivery.

If delivery fails due to absence,

intoxication, or age verification failure, additional delivery fees may apply. We deliver only within areas permitted by our liquor licensing and courier regulations. Orders outside permitted zones may be cancelled and refunded.

10. Returns & Consumer Rights (CPA) Customers are entitled to fair value and quality products.

Returns may be accepted if:

the product is defective, damaged, or incorrect; the issue is reported within a reasonable time.

Opened or partially consumed products may not be returned unless defective. 1 1. POPIA & Privacy Alignment Personal information is collected and processed in accordance with the Protection of Personal Information Act (POPIA) and our Privacy Policy.

We collect information to: process and deliver orders provide customer support send order confirmations and essential updates

We do not sell or unlawfully share personal information.

Intellectual Property

All website content, branding, logos, images, and text are the property of Triumph Distillery and protected under South African intellectual property laws.

Unauthorized use is prohibited.

Errors & Omissions

We reserve the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. Orders affected by errors may be cancelled and refunded. 14. Indemnity

You agree to indemnify and hold harmless Triumph Distillery, its directors, employees, and affiliates from any claims or damages arising from:

misuse of products; unlawful consumption or distribution of alcohol; violation of these Terms; fraudulent or unlawful use of the website.

Third-Party Links & Services

Our website may contain links to third party websites or services not owned or controlled by Triumph Distillery. These may include: payment gateways courier and delivery tracking services social media platforms external informational resources We are not responsible for third-party content, security, or privacy practices. Accessing these services is at your own

risk.

Where third-party providers process personal information on our behalf, such processing complies with POPIA.

Limitation of Liability

Triumph Distillery shall not be liable for: indirect or consequential losses; delays beyond our control; misuse of products; failure to comply with alcohol laws.

Force Majeure

We are not liable for delays or failure to perform obligations due to events beyond our control, including: natural disasters power outages transport disruptions labour disputes government restrictions public health emergencies

Prohibited Use

You may not use our site to: provide false information; purchase alcohol for minors; conduct fraudulent transactions; interfere with website security or operations.

Account Suspension & Fraud

Prevention

We reserve the right to suspend or terminate accounts or orders suspected of fraudulent, unlawful, or abusive activity.

Governing Law & Jurisdiction These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.

21 . Changes to Terms of Service

We reserve the right to update or modify these Terms at any time.

Changes take effect upon posting to the

website. Customers are responsible for reviewing updates.

Continued use of the website constitutes acceptance of any changes.

22. Entire Agreement

These Terms constitute the entire agreement between you and Triumph Distillery regarding website use and purchases. 23. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. Contact Information

For support or legal inquiries:

Email: triumphdistillers@gmail.com

Phone: 074 869 81 17

Address: 1 12 Mitchell St, Bo-Dorp, George,

Western Cape, South Africa